We design every feature of Explomate to protect our tourist community and vetted local guides. Discover our safety pillars.
Every guide on Explomate goes through a mandatory verification process including ID/passport checks, profile vetting, and rating-based quality checks before they can list tours.
Payments are held locked in a decentralized Web3 escrow smart contract. Funds are only released to the guide after the tour is completed, completely eliminating pre-payment scams.
If anything goes wrong during a booking, the tourist or guide can dispute the booking. Explomate's admin panel acts as an impartial arbiter to resolve disputes fairly.